► Frequently Asked Questions

► Condominium Documents

► Access Gate Information

► Contact Information

► Homeowners Association

► Newsletters

► Good-to-Know Information

► Maintenance

Here is some "good-to-know" information about:
Safety and Security
Severe Weather
Power Outages
Loose Animals

Safety and Security

The following are some common-sense suggestions for your Safety and Security:

  1. Be aware of your surroundings at all times.
  2. Call the police immediately if you see someone loitering near the parked cars or entrance to the buildings.
  3. Do not get out of your car - call police and arrange a place to meet them - leave the area immediately if you drive in and see someone who seems to be "hanging out". The police will sort out if they belong here or not! Better safe than sorry!
  4. Do NOT be afraid to CALL the POLICE - Call 911 and report vour location DAY OR NIGHT!
  5. Don't worry if the suspects leave the premises. Try to get as complete visual description as you can but do not put yourself in danger.
  6. If someone approaches your car, set off your alarm or sound your horn and drive off quickly! DO NOT OPEN YOUR CAR DOOR! Remember, report anyone who looks suspicious! Let the police sort out the problem. If they actually belong here, they will understand being asked for identification.
  7. Learn who your neighbors are.

Severe Weather Safety Information

When severe weather threatens stay tuned to your local radio and/or television station for the latest information. Know the difference between a watch and a warning, your life could depend on it.

TORNADO-HURRICANE WATCH - Tornadoes and severe thunderstorms are possible. Conditions are a threat within 48 hours. keep informed and be ready to act if a warning is issued.

TORNADO-HURRICANE WARNING - There has been a tornado or hurricane detected and you should take shelter immediately! Complete your storm preparations and leave the area if directed to do so by authorities.

What to Do

  • Stay away from windows, doors, & outside walls, protect your head - cover up
  • Flying and falling debris are a storm's number one killer. Use pillows, blankets, coats, etc. to cover up and protect your head and body from flying debris.
  • In homes and small buildings, go to the basement or to an interior part on the lowest level such as a closet, bathroom, or interior hall and get under something sturdy.
  • In schools, nursing homes, hospitals, factories, and in shopping centers, go to the pre-designated shelter area. Interior hallways on the lowest floor are usually the best.
  • In high-rise buildings, go to small interior rooms or hallways.
  • In vehicles or mobile homes, leave them and go to a substantial structure.
  • If there is no shelter nearby, lie flat in the nearest ditch, ravine, or culvert with your hands shielding your head.

What supplies do I need?

  • First-aid kit.
  • Water bottles and some sealed nonperishable food that won't need cooking.
  • Heavy blanket or tarp. Use it as protection and cover during the storm and to help cover up damage afterward.
  • Battery or crank-powered flashlight for each person, with fresh extra batteries (no candles or matches in case of a gas leak).
  • Battery or crank-powered radio, ideally with the official weather bands.
  • Bike helmets for each person.
  • Car charger for each kind of cellphone you own. If the power is out and your car is lost, you can plug into another vehicle.
  • If you back up your computer to an external hard drive, store the drive in your safe room and not in the room with your computer.
  • Box of large heavy-duty plastic garbage bags.
  • Roll of duct tape.
  • A set of dry clothing for each person, stored in sealed plastic bags.
  • Bug repellent and sunscreen.
  • Personal hygiene items such as hand wipes and toilet paper.
  • Leashes or containers for pets.
  • Key personal documents in a watertight container.
  • As needed: spare set of glasses, contact lens solution, a supply of prescription medications and hearing aid batteries.
  • If you have kids, add one durable, small, non-electronic toy or activity for each to use after the storm, a coloring book and crayons, etc.
  • If you own a smart-phone, load apps or bookmarks for your bank, insurance company, Red Cross, FEMA, the website of the local office of the National Weather Service and local news outlets. Also consider a battery pack capable of recharging cell phones.

When the Power goes Out

When the power goes out, the outage can be reported to Duke Power at 800.POWERON (800.769.3766). If you register your account with Duke, it will recognize your phone number and address to make notifications easier and to provide a location for repair crews.

Loose Animals

Both Forsyth County and the City of Winston-Salem have ordinances which prohibit allowing dogs, and other animals, to run off-leash and to defecate on other people's property. If you see dogs or cats running off-leash, call the Forsyth County Animal Control office at 336-703-2480, Option 1, and register a complaint.